Exatosoftware

LLM integration services

LLM integration services
for enterprise applications

Integrate OpenAI, Azure OpenAI, or Claude into your existing applications — with retrieval-augmented generation (RAG) grounded in your own data, not generic internet knowledge.

Multi-LLM

Vendor-agnostic architecture by default

RAG

Grounded in your own data, not guesswork

Cost-optimised

Token usage and latency tuning included

How RAG works

Grounding LLMs in your own data

Retrieval-augmented generation (RAG) is how we make an LLM answer accurately about your business — not just what it learned during training.

01
User question

"What's our refund policy for enterprise clients?"

02
Vector search

Finds the most relevant chunks from your knowledge base

03
LLM + context

Model generates an answer grounded in retrieved facts

04
Accurate answer

Response cites your actual policy, not a hallucination

Choosing the right approach

RAG, fine-tuning, or prompt engineering?

Most enterprise use cases don't need fine-tuning. We help you pick the right (and most cost-effective) technique.

RAG

Retrieves relevant data at query time and feeds it to the model as context. No model retraining required — update your knowledge base and answers update instantly.

Best for: knowledge bases, support, internal Q&A

Prompt engineering

Carefully structured instructions and examples guide model behaviour without any retrieval or retraining. Fast and cheap to iterate.

Best for: well-defined tasks, formatting, tone control

Fine-tuning

Retrains the model on your specific examples to change its underlying behaviour or style. More expensive and slower to iterate than RAG.

Best for: highly specialised tone, format, or domain language

Implementation approach

How we deliver your LLM integration

01

Use case & data assessment (1–2 weeks)

We assess your use case, data sources, and quality — and recommend the right approach (RAG, prompt engineering, or fine-tuning) along with model and vendor selection.

Use case definition
Data audit
Model selection

02

Architecture & pipeline build (2–4 weeks)

We build the data ingestion pipeline, vector store, retrieval logic, and prompt templates — with evaluation criteria defined before a single query goes live.

Vector store setup
Pipeline build
Evaluation framework

03

Integration & testing (2–3 weeks)

We integrate the LLM layer into your existing application via API, test against real queries, and tune for accuracy, latency, and cost.
API integration
Accuracy testing
Cost & latency tuning

04

Launch & continuous improvement

Production launch with monitoring of answer quality, cost per query, and user feedback — feeding into ongoing prompt and retrieval refinement.

Production monitoring
Quality tracking
Continuous tuning

FAQ's

LLM integration questions

Will the LLM make things up (hallucinate) about our business?

Without grounding, yes — this is a known limitation of LLMs. That’s exactly why we build RAG architectures by default for enterprise use cases: the model answers based on retrieved facts from your actual data, dramatically reducing hallucination. We also build citation and confidence-scoring into responses so users can verify answers.

Can we switch LLM providers later without rebuilding everything?

If we build a vendor-agnostic architecture (which we recommend by default), yes. We abstract the model layer so switching from OpenAI to Azure OpenAI or Claude is a configuration change, not a rebuild. Some advanced features are provider-specific, which we’ll flag during design if relevant to your use case.

How much does LLM integration typically cost to run monthly?

Running costs depend heavily on query volume and model choice — typically ranging from a few hundred dollars a month for low-volume internal tools to several thousand for high-volume customer-facing applications. We include cost projections and optimisation recommendations as part of every engagement.

Is our data used to train the AI model provider's future models?

We use enterprise agreements with model providers (OpenAI Enterprise, Azure OpenAI, Anthropic) that contractually exclude your data from being used in model training. This is a standard part of how we architect every integration.

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