ENTERPRISE IT SERVICES - USA - UK - INDIA - UAE
We build what
enterprises run on
ServiceNow implementations, cloud engineering, custom software, and agentic AI – delivered by a team with 25+ years of enterprise IT experience.
ServiceNow
AWS
Azure
50+
ISO
What we do
Four service pillars
Enterprise IT services built around the four capabilities that drive digital transformation — from workflow automation to intelligent AI agents.
ServiceNow development & business process automation
Enterprise workflow platform
Implement, configure, and optimise ServiceNow to automate your enterprise workflows — across IT, HR, customer service, and beyond. End-to-end delivery from design to go-live and managed services.
- ITSM & ITOM implementation — Incident, Problem, Change, CMDB
- HR service delivery (HRSD) — onboarding, cases, employee portal
- Customer service management (CSM) — cases, omnichannel, field service
- IntegrationHub — SAP, Oracle, Workday, Salesforce connectors
- Managed services & post-go-live support
38%
avg. ticket resolution time reduction
Cloud development & deployment
AWS · Azure · Multi-cloud
Architect, build, migrate, and operate cloud-native systems on AWS and Azure. From CI/CD pipelines to multi-cloud strategy — we help enterprises move faster and spend less on infrastructure.
- AWS & Azure application development
- Cloud migration & modernisation — 6R framework
- DevOps, CI/CD & infrastructure as code (Terraform)
- Cloud cost optimisation — avg. 34% bill reduction
- Cloud integration & API layer
34%
avg. infra cost reduction post-migration
Custom software development
Enterprise apps · Web · API
Bespoke enterprise applications, web platforms, and APIs built to your exact specifications. 25+ years of full-stack engineering — delivered on time, on budget, and built to scale.
- Enterprise application development
- Web application development — React, Node.js, MEAN stack
- API development & third-party integration
- .NET, full-stack & Microsoft technology stack
- QA, testing & software consulting
150+
enterprise software projects delivered
AI automation & agentic AI
LLM · Agents · Workflow AI
From intelligent workflow automation to fully autonomous AI agents — we build the AI layer your enterprise needs to move faster. Go beyond RPA; build systems that reason, plan, and act.
- Agentic AI development & deployment
- LLM integration — OpenAI, Azure OpenAI, Claude
- AI workflow & process automation
- Enterprise AI chatbot & copilot development
- Generative AI consulting & strategy
60%
avg. manual processing time reduction
Why Exato
What sets us apart
We're not a body shop. We're a delivery partner — accountable for outcomes, not just hours.
On-time delivery
98% of our projects are delivered on the agreed date. We don't over-promise — we build realistic plans and hold ourselves to them.
Certified professionals
Certified ServiceNow, AWS, and Azure professionals on every project — not generalists who watched a tutorial. Active certifications, verified.
Enterprise-grade QA
Offices in Jaipur, New Jersey, London, and Dubai. Enterprise-grade support across time zones — your team is never waiting until morning.
Outcome-focused
We measure success by your KPIs — ticket resolution time, cost reduction, CSAT scores — not by hours logged. Every project has defined, measurable outcomes.
Partners, not vendors
We work as an extension of your team. You get our experience, our network, and our accountability — not just headcount filling seats on your org chart.
Enterprise-grade QA
Rigorous testing, security review, and performance validation baked into every sprint — not bolted on at the end as an afterthought.
Case studies
Recent client outcomes
Numbers, not adjectives. Here's what our clients actually achieved.
Integration · Manufacturing · SAP S/4HANA · UK
Real-time SAP S/4HANA to ServiceNow ITSM integration for a UK manufacturer
A UK manufacturer’s ERP (SAP S/4HANA) and ITSM (ServiceNow) were completely disconnected. IT assets were tracked in SAP but ITSM tickets had no access to asset data, causing slow triage and incorrect priority assignment. Changes to production systems required manual approval in both systems.
“Before Exato’s integration, our service desk was flying blind on asset data. Now every ticket shows live SAP asset information instantly. The ROI was visible within the first month.”
— IT Operations Manager, UK Manufacturing Group
Client feedback
What clients say about working with Exato
“The Exato team worked tirelessly from beginning to end. They brought our idea to life and delivered a platform our entire business unit relies on. On-time, on-budget, and exceptional quality.”
Ronald Addico
IT Director · USA
“The Exato team worked tirelessly from beginning to end. They brought our idea to life and delivered a platform our entire business unit relies on. On-time, on-budget, and exceptional quality.”
Ronald Addico
IT Director · USA
Technologies we work with:
FAQ's
Software Development FAQs
Developing software with a ReactJS Development Company can take between 2-6 weeks. Software product production depends on a lot of factors. The client’s requirement is considered, after which the team analyzes it to check the project’s scope. The developers write the project in the specified code, after which it is sent for testing. The testing and QA team runs tests on the software to check for accuracy and consistency to deliver a quality solution.
Developing software with a ReactJS Development Company can take between 2-6 weeks. Software product production depends on a lot of factors. The client’s requirement is considered, after which the team analyzes it to check the project’s scope. The developers write the project in the specified code, after which it is sent for testing. The testing and QA team runs tests on the software to check for accuracy and consistency to deliver a quality solution.
Developing software with a ReactJS Development Company can take between 2-6 weeks. Software product production depends on a lot of factors. The client’s requirement is considered, after which the team analyzes it to check the project’s scope. The developers write the project in the specified code, after which it is sent for testing. The testing and QA team runs tests on the software to check for accuracy and consistency to deliver a quality solution.
Developing software with a ReactJS Development Company can take between 2-6 weeks. Software product production depends on a lot of factors. The client’s requirement is considered, after which the team analyzes it to check the project’s scope. The developers write the project in the specified code, after which it is sent for testing. The testing and QA team runs tests on the software to check for accuracy and consistency to deliver a quality solution.
Developing software with a ReactJS Development Company can take between 2-6 weeks. Software product production depends on a lot of factors. The client’s requirement is considered, after which the team analyzes it to check the project’s scope. The developers write the project in the specified code, after which it is sent for testing. The testing and QA team runs tests on the software to check for accuracy and consistency to deliver a quality solution.
BLOG's
Get productive instantly with a few simple steps
ServiceNow Implementation for SMEs: A Comprehensive Guide
Understanding the Importance of ServiceNow Managed Services for Your Organization
ServiceNow Workflow Automation: Streamline Your Business Processes
Get a quote
Request a free consultation
