Tele-medicine App
A secure mobile and web app for doctor-patient video consultations, e-prescriptions, and appointment scheduling.
Industry
Healthcare
Project Duration
6 Months
Location
New York, USA
Technology Stack
AWS, React, Node, WebRTC
Our Role
1
Product Architecture
2
Compliance Consulting
3
Full-Stack Development
4
DevOps & Automation
5
Post-launch Support
Project Brief
A Healthcare providers in US wanted to offer remote consultations during and post-COVID but lacked secure digital infrastructure. They wanted to build a high-performance, scalable web and mobile application tailored for their growing patient requirement. The goal was to create an intuitive platform for there patients and doctors for appointment and regular consultantion.
Challenge Section
- Latency optimization for rural networks
- Real-time sync between web and mobile
- Managing appointment conflicts
Process / Approach Section
We adopted a phased implementation approach:
Compliance Analysis: – Mapped HIPAA and local health data laws
UX Flow: – Designed workflows for patients, doctors, admins
Integrations– Payment, pharmacy APIs, SMS gateways
QA – Security and performance testing
Monitoring & Optimization –Implemented real-time monitoring tools and cost optimization.
Solution Section
A cross-platform, scalable system with:
Microservice-based backend on AWS (Node.js + MongoDB)
Secure WebRTC integration for video calls
Encrypted health record storage (AES-256)
Event-driven alerts for appointments and follow-ups
Role-based dashboards for practitioners and patients
Result Metrics Section
Time to consult reduced by 50%
Appointment no-show rate dropped by 33%
98% of users rated experience as positive
How Exato Helped the Client
Real-time Analytics
Integrated dashboards for live performance tracking and data-driven decisions.
Smooth Video & Chat
Enabled low-latency video calls and chat, optimized for low-bandwidth regions.
Smart Scheduling
Built appointment engine with reminders, timezone sync, and no-show reduction logic.
HIPAA-Compliant Infrastructure
Deployed encrypted, audit-ready cloud setup meeting all healthcare compliance standards.
E-prescription System
Integrated digital prescriptions with lab test APIs for seamless patient care.
Ongoing Support & Maintenance
Provided continuous technical support, updates, and system optimization for sustained success.
In a dynamic business environment, scalability is crucial. IT services provide the flexibility to scale up or down your resources based on changing business needs. Cloud services, for instance, allow seamless expansion of storage and computational power
Serana Belluci
Product Designer
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Technology We Used
